ZenHire LOTUS engages the third-party service providers below to operate the platform. Each may process customer account data and/or business contact data on our behalf, under a data processing agreement (DPA) and only as instructed. This page is maintained per GDPR Art. 28 transparency obligations. Questions: privacy@zenhire.ai.
| Subprocessor | Purpose | Data category processed | Region |
|---|---|---|---|
| Agent N | LLM drafting, classification & field extraction | Job descriptions, contact names/titles, draft email content, and the text of candidate CVs/résumés uploaded by customers (which may include employment and education history, contact details, and other personal data the candidate chose to include) | USA |
| Agent O | LLM gateway for job-discovery search (Agent P Sonar) | Search keywords, geography, vertical | USA |
| Agent E | Web search for job postings & candidate profiles | Search queries, public profile URLs | USA |
| Agent A | Contact discovery & email enrichment | Business contact name, title, company, work email | USA |
| Agent L | LinkedIn profile contact-info enrichment | Public LinkedIn profile data, contact email | USA |
| Agent F | LinkedIn profile scraping for enrichment | Public LinkedIn profile data | EU / USA |
| Unipile | Holds each user's own LinkedIn connection and sends the LinkedIn steps they approve | LinkedIn profile and connection data, message content, the connected account's LinkedIn inbox while connected | France (EU), by its own statements |
| Agent S | Outreach email delivery, warmup & reply tracking | Recipient email, name, message content, engagement events | USA |
| Clerk | User authentication & identity management | User account email, name, auth credentials | USA |
| Stripe | Subscription billing & payment processing | Billing contact, payment metadata (no card data stored by us) | USA |
| Render (PostgreSQL + app hosting) | Application hosting & primary database | All customer & contact data at rest | USA (EU region planned) |
| Redis (managed cache/queue) | Job queue & transient cache | Transient job payloads (no long-term storage) | USA |